T-SoX  FAQ

Questions commonly asked by users due to various third-party software and T-SoX settings

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1.What types of bikes can be used on the T-SoX trainer?
  • The model is Soarcise-TX7, and a 11-speed integrated cassette is contained with the trainer. Compatible rear wheel sizes of bike: road bike(Road): 650c, 700c, 24"; mountain bike(MTB): 650b, 24", 26", 29".

  • The T-SoX trainer is compatible with 11-speed (or below) cassette. If you change to a 12-speed cassette, the 12th gear cannot be used normally due to the design of the trainer shell, but the 1-11th gear can still be used.

  • Please check whether the cassette on your bicycle matches before use. If it does not match, you can go to the bike repair shop or replace the matching cassette set by yourself.

 
2. What are the specifications of the T-SoX trainer?
  • The weight of the product without the outer box is 23.9 kg. After the installation is completed, the whole size (L) 622 mm × (W) 604 mm × (H) 554 mm.

  • Double external magnetics resistance system, the resistance strength is up to 2200 watts. T-SoX trainer has less than 3 % power accuracy, is hard to overheat and low noise (<60 dBs under 60 km/h speed), respectively

  • The adjustable angle can be used with general commercial climbing devices, and the slope is simulated by 15%.

  • Dynamically balanced stabilizer pads, which can change the left and right angle of 3 degrees when riding on the bike, and can rebound the inertia of the real riding tires, creating a riding road feeling like outdoor riding.

  • Built-in BLE FTMS, ANT connection system, which can easily connect wearable devices and third-party training software.

 

3. What is the warranty and repair of the T-SoX training station?
  • eHuntSun warrants its main-unit of the T-SoX trainer for a period of one year from the date of purchase, this applies only for the original owner. Other consumables are regarded as consumables, and the warranty is 30 days. The following dates are then calculated for the purchase

  • For Taiwanese customers, if the damage is not caused by man-made, please send the repair content and reason description to email to info@ehuntsun.com or ask the dealer to assist.

  • For overseas customers, repairs during the warranty period are free of charge. However, the shipping costs for the T-SoX shall be borne by the customer himself for all shipping costs and possible customs duties.

  • For details, please refer to the manual or contact our customer service.

 

4. Is there any custom software or program for the T-SoX trainer?
  1. The T-SoX app can be downloaded for free from the Apple App Store or Android Google Play Store, and it is recommended that the mobile device be updated to the latest operating system (version) for use.

  2. Internal Spindown - Spindown should be performed before using the T-SoX trainer for the first time. In addition, racemic correction is repeated approximately every two weeks through the T-SoX app to ensure the most accurate power data.

  3. T-SoX Health Management System (Personal Edition) will be launched before 2022/May. Coming soon!

 

5. Can the T-SoX trainer be used with other software for training?

• Ability to use commercially available third-party training software (FTMS compatible App)

• Rouvy, ZWIFT, TrainerRoad, The Sufferfest, Kinomap, Fulgaz, Bkool, Road Grand Tours, iConsole, WiiizU, Strva, etc.

T-SoX飆風訓練台常見問與答

1. T-SoX 飆風訓練台可使用的車種有哪些? 
  • 索賽斯-TX7之型號均附11速一體式飛輪(11/28),可相容車台的後輪相容尺寸:公路車/Road:650c、700c、24"; 登山車/MTB:650b、24"、26"、29"。

  • T-SoX適用11速(含)以下變速系統(變速齒盤)。T-SoX若更換為12速的飛輪盤組會因訓練台外殼設計,無法正常使用第12盤齒輪,但依舊可以使用第1-11盤。

  • T-Sox附贈碟煞貫通軸碟煞車也可使用!小折車也可以使用喔(16" KHS T2/T3實測)。

  • 使用前請先查明自行車的變速系統是否相符。若不相符可到自行車維修店或自行更換相符合的飛輪盤組

 
2. T-SoX 飆風訓練台的規格? 
  • 產品不含外箱重量為23.9公斤,安裝完成後整台尺寸(長) 622 mm× (寬) 604 mm ×(高) 554 mm。

  • 雙顆外磁控阻力系統,阻力強度高達2200瓦特。功率精度<3%,不易過熱,噪音測試<60分貝(時速ˊkm)。

  • 可調式仰角角度可搭配一般市售爬坡仰角器使用,且坡道模擬15%。

  • 動態平衡擬真軸底盤座,讓抽車動作時可以有左右3度角度變化,可將實境騎程輪胎回彈慣性,打造居家訓練猶如戶外騎乘時的騎乘道路感。

  • 內建 BLE FTMS, ANT通訊連線系統,可自由串連穿戴式裝置、第三方訓練軟體。

 
3. T-SoX 飆風訓練台的保固與維修? 
  • 以購買日起算,對原始購買者提供此產品主機1年的保固。T-SoX主機保固一年,只包含磁控與電路板但不含外殼與腳架。其他耗材視為消耗品,保固為30天。

  • 將換貨退費內容與原因說明寄送電子郵件至客服信箱 info@ehuntsun.com 或交由經銷商協助處理。

 
4. T-SoX 飆風訓練台有自製軟體或是程式嗎? 
  • 從Apple App Store或Android Google Play商店可免費下載 T-SoX app,並建議行動裝置更新至最新的作業系統(版本)作搭配使用。

  • 內載消旋校正(Spindown)-首次使用T-SoX訓練台前應進行消旋校正。此外,消旋校正约每兩周通過T-SoX app重複一次,以此確保最準確的功率數據。

  • 校正後,務必關掉T-SoX機台電源約莫 5秒,再重新啟動。第三方軟體可自行修正相關校正,但建議定期更新軟體與消旋校正。

  • T-SoX健康管理系統(個人版)將於2022/3月中旬於上架,敬請期待。

 
5. T-SoX 飆風訓練台是否能搭配其他軟體進行訓練? 
  • 能使用市售第三方訓練軟體 (FTMS compatible App)

  • Rouvy, ZWIFT, TrainerRoad, The Sufferfest, Kinomap, Fulgaz, Bkool, Road Grand Tours, iConsole, WhiiizU, Strva等。

 
6. T-SoX 飆風訓練台是否可以試用? 
  • 歡迎到配合的經銷商與展示點進行試騎。(持續增加配合商家)

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